Legal

Privacy Policy

Last updated: June 9, 2026

1. Information We Collect

When you submit an inquiry or contact form on our website, we collect the following personal information:

  • Name
  • Email address
  • Company name
  • Phone number
  • WeChat ID (if provided)
  • Country and shipping address
  • Inquiry type and order details
  • IP address and country of origin (via Cloudflare headers, used for fraud prevention only)

2. How We Use Your Information

We use the collected information solely for:

  • Responding to your inquiries and providing quotes
  • Processing orders and managing production
  • Sending relevant business communications
  • Improving our products and services

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Data Storage and Security

Your data is stored securely in Feishu (Lark) Bitable, a cloud-based business management platform. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Inquiry records are typically retained for 3 years after the last contact.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

To exercise any of these rights, contact us at [email protected].

6. Third-Party Services

We use the following third-party services to operate our business:

  • Cloudflare (CDN, DNS, security)
  • Feishu / Lark (business management and communication)
  • GitHub (source code hosting)

Each of these providers has their own privacy policies governing data handling.

7. Cookies

This website does not use tracking cookies. Cloudflare may set essential cookies for security and performance purposes. No analytics cookies are currently deployed.

8. International Data Transfers

As a China-based manufacturer serving international clients, your data may be transferred to and processed in China. By submitting your information, you consent to this transfer. We take appropriate safeguards to ensure your data is protected.

9. Contact

For questions about this privacy policy, please contact us at [email protected] or via WhatsApp at +86 188 6879 8631.

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